Betpuf Terms & Conditions
1. Introduction
These Terms and Conditions govern access to the entertainment services provided by Betpuf through betpufcasino.com. By creating an account, logging in, or placing wagers, you acknowledge that you have read, understood, and accepted the current Terms. We recommend printing or saving a copy for your records and reviewing updates whenever we publish a notice on site or via email.
2. Acceptance Of Terms
If you do not agree with any clause, please stop using the services immediately. Continued use after changes are published will be treated as acceptance of the revised Terms. Betpuf may request explicit confirmation for material updates.
3. Eligibility
You may open an account only if you are at least 18 years old or meet the legal gambling age in your jurisdiction, whichever is higher. You must provide accurate personal information and keep it up to date. Creating multiple accounts, impersonating another individual, or sharing login credentials is prohibited and may result in closure.
4. Account Verification
Betpuf complies with Know Your Customer and Anti-Money Laundering regulations. We may request documents such as photo identification, proof of address, ownership confirmation for payment methods, or a live verification call. Withdrawals remain pending until verification is completed. Failure to supply the requested documents may lead to account restrictions or permanent closure.
5. Responsible Gambling
Responsible entertainment is central to Betpuf values. Players can set deposit, loss, wager, and session limits, invoke cooling-off periods, or request self-exclusion through the Play Safe dashboard. Limits take effect according to the timeframe selected and cannot be overridden until they expire. Contact support for links to independent counselling services if you or someone close to you requires assistance.
6. Deposits And Withdrawals
All deposits must originate from payment instruments registered in your name. Minimum and maximum limits are displayed in the cashier for each method. Betpuf aims to review withdrawals promptly; however, large payouts may be divided into instalments or delayed while we complete security checks. We reserve the right to deduct processing fees for chargebacks or returned payments.
7. Bonuses And Promotions
Participation in bonuses, missions, tournaments, or leaderboard events is optional. Each promotion includes special conditions covering eligibility, activation steps, wagering requirements, contribution rates, expiry, maximum stakes, and withdrawal limits. Attempting to breach or manipulate these rules (for example by hedge betting, collusion, or using multiple accounts) may result in bonus cancellation, confiscation of associated winnings, and account review.
8. Gameplay And Fairness
Games on betpufcasino.com are supplied by licensed providers whose software undergoes regular testing. Random number generators determine outcomes for virtual games, while live casino results follow studio rules monitored by independent auditors. If you experience a malfunction, stop playing immediately and contact support with the game title, time, and bet reference. Malfunction voids all pays and plays.
9. Dormant Accounts
Accounts with no login activity for 12 consecutive months are considered dormant. Betpuf will attempt to contact you via email or SMS before applying a reasonable monthly maintenance fee to remaining balances. You may reactivate a dormant account by logging in or contacting support. Funds from closed dormant accounts will be handled according to regulatory guidance.
10. Prohibited Activities
The following actions are strictly forbidden and may lead to immediate closure:
- Money laundering, terrorist financing, or fraudulent behaviour
- Use of bots, scripts, or automated systems to place bets
- Collusion with other players or abuse of bugs and technical loopholes
- Chargeback abuse or attempts to reverse legitimate payments
- Sharing accounts or selling access to third parties
Betpuf cooperates with regulators and law enforcement where required.
11. Limitation Of Liability
Services are provided on an as-available basis. While we work hard to ensure uninterrupted access, Betpuf is not liable for outages, delays, or errors caused by internet providers, equipment failure, or circumstances beyond our control. Our maximum liability for any claim is limited to the lesser of your account balance or the amount of the relevant wager, except where mandatory law specifies otherwise.
12. Suspension And Termination
Betpuf may suspend or close accounts that breach these Terms, fail verification, or trigger responsible gambling safeguards. Suspended accounts will be reviewed case by case. Upon termination, we will pay any withdrawable balance less applicable fees, subject to outstanding investigations.
13. Changes To The Services
We may modify games, promotions, payment options, or platform features to improve the experience or comply with regulatory instructions. Such changes do not affect wagers already placed; however, unfinished bonuses may be adjusted or replaced with equivalent offers where necessary.
14. Amendments To Terms
Betpuf may update these Terms to reflect legal requirements, policy changes, or product developments. The revised document will be published on betpufcasino.com with an updated date. We will notify active players via email or on-site message when changes are significant. Continued use after publication constitutes acceptance.
15. Governing Law And Disputes
These Terms are governed by the laws of CuraƧao. Disputes should first be raised with Betpuf support. If a resolution is not reached, you may escalate the complaint to the CuraƧao Gaming Control Board or an approved Alternative Dispute Resolution provider.
16. Contact
For questions about these Terms or any Betpuf service, please contact our friendly support team via live chat or email at [email protected]. We are happy to help with compliance, security, or responsible gambling queries.